Terms of Service
Last updated: August 2026
These Terms of Service ("Terms") are a binding agreement between you and Demity Technologies LLC, a Texas limited liability company ("Domot," "we," "us," or "our"). They govern access to and use of the Domot platform, websites, and related services (collectively, the "Service"). By clicking "Sign up," creating an account, or using the Service, you agree to these Terms and our Privacy Policy (including the Privacy Nutrition Label).
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.
1. The Service; No Professional or Warranty Role
Domot provides software tools that help builders and homeowners organize warranty claims, communications, documents, and related workflows. Domot is a technology platform only. We are not a home builder, contractor, insurer, warranty administrator, law firm, or guarantor of any construction work or warranty outcome.
Domot does not:
- Perform repairs or warranty work
- Decide whether a claim is valid or how it must be resolved
- Guarantee response times, outcomes, or coverage under any warranty
- Create a builder-homeowner, agency, fiduciary, or employment relationship with any user
Any agreement about warranty coverage, repairs, or remedies exists solely between the builder and homeowner (or other parties to that relationship), not with Domot.
2. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a business, you represent that you have authority to bind that entity, and "you" includes that entity.
You are responsible for safeguarding credentials and all activity under your account. Provide accurate information and notify us promptly of unauthorized access.
3. Acceptable Use
You agree not to:
- Violate any law or third-party rights
- Submit false, fraudulent, or misleading claims, addresses, or property information
- Upload malware or attempt to probe, scan, or compromise the Service
- Harass, threaten, defame, or discriminate against others
- Upload content you do not have rights to share, or that infringes intellectual property
- Upload others' sensitive personal information without lawful basis and consent
- Reverse engineer, scrape, or harvest the Service except as permitted by law
- Use the Service to send spam or unauthorized commercial messages
- Interfere with other users or the integrity of the Service
4. User-Generated Content (UGC)
The Service allows users to submit content including text, photos, videos, comments, warranty documents, and other materials ("User Content"). You are solely responsible for User Content you submit.
You represent and warrant that:
- You own or have all necessary rights, licenses, and consents to submit User Content
- User Content is accurate to the best of your knowledge and not misleading
- User Content does not violate law or these Terms
- You have obtained any consents required from homeowners, occupants, or others appearing in media you upload
License to Domot. You retain ownership of User Content. You grant Domot a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and process User Content solely to operate, provide, secure, and improve the Service, including through automated and AI-assisted features. This license survives termination only as needed for backups, legal compliance, and dispute resolution.
Platform provider; no endorsement. Domot hosts User Content but does not control, verify, or endorse it. To the maximum extent permitted by applicable law, including the Communications Decency Act (47 U.S.C. § 230) where applicable, Domot is not the publisher or speaker of User Content and is not liable for content posted by users.
Moderation. We may, but have no obligation to, monitor, remove, or restrict User Content at our sole discretion, including for violations of these Terms or applicable law.
Disputes between users. Disputes regarding warranty claims, property condition, payments, or communications between builders and homeowners are solely between those parties. You release Domot (and our officers, directors, employees, and agents) from claims, demands, and damages arising out of disputes with other users or third parties related to User Content or use of the Service, except where such release is prohibited by law.
5. Copyright; DMCA
We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice to support@domot.ai with: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good-faith belief; (e) a statement under penalty of perjury that your notice is accurate and you are authorized to act; and (f) your physical or electronic signature. We may remove content and terminate repeat infringers.
6. Artificial Intelligence; Assumption of Risk
The Service may generate or suggest summaries, warranty analyses, checklists, or other outputs using AI ("AI Output"). AI Output is provided "AS IS" for general informational purposes only.
You acknowledge and agree that:
- AI Output may be inaccurate, incomplete, biased, or outdated
- AI Output is not legal, construction, engineering, insurance, or financial advice
- You must independently verify AI Output before relying on it
- Domot is not liable for decisions you or other users make based on AI Output
- Automated features may process claim content when you use the Service, even if you do not act on AI Output
See our Privacy Policy for how data is processed in connection with AI features.
7. Payments
Paid features (such as home credits) are billed as disclosed at checkout. Payments are processed by third-party providers (such as Stripe). Except where required by law, all fees are non-refundable once delivered or activated. You are responsible for applicable taxes. We may change pricing with notice as required by law.
8. Third-Party Services
The Service integrates with third-party services (authentication, email, payments, hosting, AI, and others). We do not control and are not responsible for third-party services, their availability, or their acts or omissions. Your use of third-party services may be subject to their terms.
9. Privacy
Our Privacy Policy and Privacy Nutrition Label describe how we collect and use personal information.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT (INCLUDING AI OUTPUT AND USER CONTENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. DOMOT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT CLAIMS WILL BE RESOLVED SATISFACTORILY.
Some jurisdictions do not allow certain disclaimers; in those jurisdictions, disclaimers apply to the fullest extent permitted.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOMOT AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE, USER CONTENT, AI OUTPUT, USER DISPUTES, WARRANTY OUTCOMES, OR THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOMOT'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DOMOT FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
The limitations in this section apply to all theories of liability (contract, tort, negligence, strict liability, or otherwise) and survive termination of your account or these Terms.
12. Indemnification
You will defend, indemnify, and hold harmless Domot and its officers, directors, members, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or related to:
- Your User Content
- Your use or misuse of the Service
- Your violation of these Terms or applicable law
- Your violation of any third-party rights
- Disputes between you and any other user or third party
- Your reliance on AI Output or other information on the Service
Domot may assume exclusive defense and control of any matter subject to indemnification at your expense, and you will cooperate with our defense.
13. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully. It affects your legal rights.
Informal resolution. Before initiating arbitration or court action (except small claims or injunctive relief), you agree to contact support@domot.ai and attempt to resolve the dispute informally for at least thirty (30) days.
Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for individual consumers) or Commercial Arbitration Rules (for business use), as applicable. The seat of arbitration is Dallas County, Texas. The arbitrator may award the same damages and relief a court could award on an individual basis.
Class action waiver. YOU AND DOMOT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.
Jury trial waiver. IF A DISPUTE PROCEEDS IN COURT (FOR EXAMPLE, BECAUSE ARBITRATION IS UNENFORCEABLE OR AN EXCEPTION APPLIES), YOU AND DOMOT WAIVE ANY RIGHT TO A JURY TRIAL.
Exceptions. Either party may: (a) bring an individual action in small claims court if it qualifies; or (b) seek injunctive or equitable relief in court to prevent unauthorized use, IP infringement, or data/security abuse.
Opt-out. You may opt out of arbitration within thirty (30) days of first accepting these Terms by emailing support@domot.ai with subject line "Arbitration Opt-Out," your name, account email, and a statement that you opt out. Opting out does not affect prior agreements to arbitrate.
Time limit. Any claim must be filed within one (1) year after the claim arose, or it is permanently barred, unless a longer period is required by law.
Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where federal law applies or where your jurisdiction's mandatory consumer protections require otherwise.
14. Termination
We may suspend or terminate access at any time for any reason, including violations of these Terms or risk to the Service or other users. You may stop using the Service at any time. Upon termination, your license to use the Service ends. Sections that by nature should survive (including UGC licenses, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law) survive termination.
15. Force Majeure
Domot is not liable for delay or failure to perform due to events beyond our reasonable control, including internet outages, hosting failures, natural disasters, labor disputes, war, terrorism, civil unrest, or government action.
16. Changes to Terms
We may modify these Terms. We will post the updated Terms and revise the "Last updated" date. Material changes may be notified by email or in-app notice. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.
17. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement regarding the Service.
- Severability. If any provision is unenforceable, the remainder stays in effect.
- No waiver. Failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Electronic communications. You consent to receive communications electronically and agree that electronic agreements have the same force as signed documents where permitted by law.
- Export. You may not use the Service in violation of U.S. export control or sanctions laws.
18. Contact
Demity Technologies LLC
Email: support@domot.ai